Legal

Privacy & ISMS Policy

Effective Date: 22-Apr-2024Last Updated: 18-Apr-2025

At Ethereal Machines, accessible from https://etherealmachines.com/, safeguarding the privacy of our visitors and users is a top priority. This Privacy Policy outlines our practices concerning the collection, use, and protection of personal data. It applies to our online activities and is valid for visitors to our website regarding the information they share and/or collect in Ethereal Machines. This policy does not apply to information collected offline or via channels other than this website.

By using our website, you consent to the collection, use, and sharing of your data as described in this policy. You can withdraw consent at any time by contacting us.

Information We Collect

We collect various types of personal data to provide and improve our services. You will be informed about the specifics of the data collection when we ask you to provide your data, which may include:

  • Name
  • Email address
  • Phone number
  • Company name
  • Component Drawing files

How We Use Your Information

We use the collected data to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our services
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionalities
  • Communicate with you, including customer service, updates, and marketing
  • Send emails and find and prevent fraud

Log Files and Cookies

  • Log Files: We follow a standard procedure of using log files that log visitors when they visit websites. The information collected by log files includes IP addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks.
  • Cookies: We use cookies to store information including visitors' preferences and the pages on the website that the visitor accessed or visited. This information helps to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information. For more detailed information on how we use cookies, please visit our Cookie Policy.

Information Protection Rights

We are committed to ensuring that you are fully aware of all your data protection rights. Every user is entitled to the following:

  • The right to access – You can request copies of your data.
  • The right to rectification – You can request that we correct any information you believe is inaccurate or incomplete.
  • The right to erasure – You can request that we erase your data, under certain conditions.
  • The right to restrict processing – You can request that we restrict the processing of your data, under certain conditions.
  • The right to object to processing – You can object to our processing of your data, under certain conditions.
  • The right to data portability – You can request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Information Security

We implement robust security measures to protect your data from unauthorized access, alteration, and loss.

Information Security Policy

We are committed to safeguarding the Information handled, stored and processed by our company, ensuring:

  • Compliance with the requirements of the ISO 27001 standard;
  • Fulfillment of the expectations of our customers and other interested parties;
  • Adherence to all applicable statutory and regulatory obligations.

We are committed to improving our ISMS through ongoing updates to internal processes and infrastructure, in alignment with confidentiality, integrity, and availability principles.

The significance of this policy is communicated to all stakeholders associated with our company, ensuring their adherence to our Information Security requirements.

ಮಾಹಿತಿ ಭದ್ರತಾ ನೀತಿ

ನಮ್ಮ ಸಂಸ್ಥೆಯಲ್ಲಿ ನಿರ್ವಹಿಸುವ, ಸಂಗ್ರಹಿಸುವ, ಮತ್ತು ಪರಿಷ್ಕರಿಸುವ ಮಾಹಿತಿಗಳನ್ನು ಸಂರಕ್ಷಿಸುವುದಕ್ಕೆ ನಾವು ಬದ್ಧರಾಗಿದ್ದೇವೆ. ಸಂಸ್ಥೆಯ ಉತ್ಪನ್ನಗಳು ಮತ್ತು ಸೇವೆಗಳ ನಿರಂತರ ಲಭ್ಯತೆಯ ಖಾತರಿಗಾಗಿ ಈ ಕಳಗಿನ ಅಂಶಗಳಿಗೆ ಒತ್ತು ನೀಡುತ್ತೇವೆ.

  • ISO 27001 ಮಾನದಂಡದ ಅವಶ್ಯಕತೆಗಳ ಅನುಸರಣೆ.
  • ನಮ್ಮ ಆಂತರಿಕ ಮತ್ತು ಬಾಹ್ಯ ಗ್ರಾಹಕರ ನಿರೀಕ್ಷೆಗಳನ್ನು ಪೂರೈಸುವಿಕೆ.
  • ಆಗತ್ಯ ಕಟ್ಟು ಪಾಡುಗಳನ್ನು ನಿಷ್ಠೆಯಿಂದ ಪಾಲನೆ.

ನಾವು ಮಾಹಿತಿ ಸುರಕ್ಷತಾ ನೀತಿಯನ್ನು ನಿರಂತರ ಸುಧಾರಣೆಯೊಂದಿಗೆ ಅಭಿವೃದ್ಧಿಪಡಿಸಲು ಬದ್ಧರಾಗಿ, ನಮ್ಮ ವ್ಯವಸ್ಥೆಯ ಪ್ರಕ್ರಿಯೆಗಳನ್ನು ಉನ್ನತೀಕರಿಸಿ, ಗೌಪ್ಯತೆ, ನಿಷ್ಠೆ ಹಾಗು ಅದರ ಲಭ್ಯತೆಗೆ ಆದ್ಯತೆ ನೀಡುತ್ತೇವೆ.

ಮಾಹಿತಿ ಸುರಕ್ಷತಾ ನೀತಿಗನುಗುಣವಾಗಿ ಈ ಮಾಹಿತಿಯ ಮಹತ್ವ ಮತ್ತು ಪಾಲನೆಯ ಅಗತ್ಯತೆಯನ್ನು ಕಂಪನಿಯ ಎಲ್ಲ ಭಾಗೀದಾರರಿಗೂ ಮನವರಿಕೆ ಮಾಡಲಾಗಿದೆ.

Information Sharing

We do not share your personal data with third parties without your explicit consent, except as required by law.

International Transfers

Data may be transferred to countries outside of India, subject to regulations ensuring adequate data protection.

Children's Information

Protecting children while using the internet is particularly important to us. We do not knowingly collect any personally identifiable information from children under the age of 13. If you think that your child provided this kind of information on our website, please contact us immediately, and we will promptly remove such information from our records.

Third Party Privacy Policies

Our Privacy Policy does not apply to other advertisers or websites. We advise you to consult the respective Privacy Policies of these third-party ad servers for more detailed information.

Contact Us

If you have any questions about our Privacy Policy, or if you would like to exercise any of your data protection rights, please do not hesitate to contact us at:

  • Email: info@etherealmachines.com
  • Phone: +91 87927 57504
  • Address: No. 15, 2nd Phase, Industrial Suburb, Tumkur Rd, Goraguntepalya, Bengaluru, Karnataka 560022